Refund Policy
We want you to be happy with your plan. If something went wrong, we'll make it right.
One-time plans
If your plan didn't load, didn't match what you asked for (for example, it included a food you said you're allergic to), or you're otherwise unhappy with it, email us within 14 days of purchase for a full refund.
MacroPlate Weekly
- Cancel anytime from the subscription management page or from the link at the bottom of any weekly plan email. You won't be charged again.
- If you forgot to cancel and haven't used the new billing period, email us within 14 days of the charge and we'll refund it.
How to ask for a refund
Email support@notifications.macroplate.app from the address you paid with, and tell us briefly what happened. Refunds go back to your original payment method, usually within 5 to 10 business days.
Last updated: October 14, 2026